Track Your Order

Stay updated on your Dr Melaxin skincare delivery every step of the way.

How to Track Your Order

Check Your Email
Once your order ships, you'll receive a shipping confirmation email with your tracking number and a direct link to track your package.
Use Your Tracking Number
Click the tracking link in your email, or enter your tracking number on the carrier's website to see real-time updates.
Monitor Your Delivery
Track your package from our warehouse to your doorstep. You'll see updates as your order is processed, shipped, and out for delivery.

Order Status Meanings

Processing: We're preparing your order for shipment
Shipped: Your order is on its way
Out for Delivery: Your package will arrive today
Delivered: Your order has been delivered

Didn't Receive a Tracking Number?

If you haven't received a tracking number within 2 business days of placing your order, please check your spam folder or contact our Customer Support team.

Tracking Issues?

If your tracking information hasn't updated in several days or you have concerns about your delivery, please reach out to our customer support team at support@drmelaxinlab.co with your order number.